Applying lean process improvement to service industries

Applying lean process improvement to service industries

Many businesses consider Lean process improvement as a viable and effective way to help uncover hidden waste and improve efficiency. Efficiency improvement is important because productivity gains have been cited as the most accessible way to ensure sustainability of business in uncertain economic times. Lean is Toyota’s famous process-improvement approach and is still one the most cost-effective and reliable means of finding and implementing productivity gains in business. In fact,¬†findings […]